How it works
How it works, for crew
You are running a show on West Peek Live. This page assumes you have never used it before. Read it once now and keep it open on show day.
Getting in
You need two things: the address of the crew deck, and the event's crew code. Both are in the email that sent you here.
- Go to westpeek.live/production-access/crew.
- Put in the event code and the crew code. Both are uppercase and both are in your email. Spaces and dashes do not matter.
- Give your name once. That name is what the rest of the crew sees next to your actions.
If you were sent a host link instead, open that. It fills both codes in for you and you only press Continue.
The deck
The crew deck is at westpeek.live/crew/events/{event} and it is where you run the show from. Everything below happens on that one page.
Top of the page, in order:
- What to do now. The next thing, in one line. If you read nothing else, read this.
- Go live. The card that starts and ends the broadcast.
- Call sheet. Who is on, when, and how to reach them.
- Run of show. The minute by minute. Follow it.
- Tasks. What is still outstanding before the doors open.
Times on the deck render in your own time zone. You do not have to convert anything.
Going live
- Press Go live on the go-live card. The event goes live and the stream credentials appear in that same card.
- Copy both credentials into StreamYard. Edit your existing Custom RTMP destination, do not add a second one.
- At the same time, add the Cloudflare fallback as a second destination. The RTMPS URL and key for it are on the deck's Fallback 1 card with copy buttons. Broadcast to both. This is what makes the fallback ladder work later.
- The stage flips live within a few seconds. Confirm it on a second device, on a different network, before you believe it.
If the show has been ended before, the card will say the stream key was released. That is deliberate. Press Get stream credentials and it mints a fresh one.
During the show
| Control | What it does |
|---|---|
| Stage requests: Open or Closed | One switch for camera and mic requests together. Closed means no hands up |
| Approve or revoke a raised hand | An approved attendee appears on stage with their mic off |
| Silence, Hide, Lock chat | Per person, or the whole room |
| Bring a speaker to the stage | From the speaker roster. Send them backstage the same way |
| Networking | Open or close the queue. The matcher pairs people into 1:1 rooms with a timer |
| Move down, Move back up | The fallback ladder, below |
| End the show | Deliberate, and it releases the feed |
Everyone can watch by default. You only ever approve people to come on the stage.
Moderating
Chat moderation is per person and per room. Silence stops someone posting and they are not told. Hide removes a message that is already up. Lock chat stops the whole room. Every moderation action records who did it, so use your own login rather than sharing one.
Do not delete a hostile question that the speaker has already seen and started answering. Hide it after they finish, not during.
The fallback ladder
When the feed dies, you move down a rung. This is the ladder:
- Primary, LiveKit. The normal show. Attendees can be brought onto the stage.
- Fallback 1, Cloudflare Stream. Keeps the StreamYard feed running. Attendees see the show in a Cloudflare player, watch only. This is the rung you will actually use.
- Fallback 2, Daily. Only shows anything if a host turns a camera on.
- Fallback 3, Zoom embedded. A Zoom meeting inside the page.
- Fallback 4, Google Meet. Attendees leave the venue to watch.
When the primary fails, press Move down: Cloudflare Stream on the deck. Attendees swap over in about ten seconds on the same page. Chat, the roster and networking are untouched, and they do not have to click anything.
While you are on Cloudflare you cannot bring an attendee onto the stage. That needs LiveKit. When the primary is healthy again, press Move back up.
The card refuses to move down to a rung that is not configured rather than sending everyone to a blank player. If it refuses, that is the card doing its job.
Ending the show
Press End the show on the go-live card. This is deliberate and it does three things: it releases the feed, it marks the event ended, and every viewer's stage says so instead of showing a frozen frame.
Ending a show releases the stream key on purpose, so a key left behind in somebody's StreamYard cannot work on the next show. Starting again later is one press of Get stream credentials.
If you are stuck
Reply to the email that sent you here. It reaches the producer for this event.